Privacy policy

Last updated: Februari 20, 2026

Overview

This Privacy Policy describes how Patient Zero (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from patientzero.ooo.

Personal Information We Collect

We collect the following types of information:

  • Information you provide: name, billing/shipping address, payment details, email, phone, and account details.
  • Order information: products purchased, order history, preferences.
  • Usage data: IP address, browser/device information, pages visited, shopping activity (via cookies and similar technologies).
  • Third-party data: information from Shopify, payment providers, and shipping carriers used to process your orders.

How We Use Your Information

We use personal information to:

  • Process and deliver orders
  • Provide customer support
  • Send order updates and service-related messages
  • Improve and personalize our Site
  • Prevent fraud and comply with legal obligations
  • Send marketing (only with your consent or where legally permitted)

Sharing Your Information

We share information with:

  • Shopify (our e-commerce platform)
  • Payment providers (to process secure payments)
  • Shipping and fulfillment partners
  • Analytics and marketing partners (where consented)
  • Legal/regulatory authorities, if required

We do not sell your personal information.

Cookies

We use cookies and similar technologies to run our store and improve your experience. For details on Shopify cookies, see Shopify’s Cookie Policy. You can manage cookies in your browser settings.

Retention

We keep your information only as long as necessary:

  • Order records: at least 7 years (to comply with tax/accounting laws)
  • Account data: while your account is active or until you request deletion
  • Marketing data: until you unsubscribe or withdraw consent

Your Rights

If you are located in the EU, UK, or California, you have rights including to access, correct, delete, restrict, or transfer your data, and to withdraw consent for marketing. You may also lodge a complaint with your local data protection authority.

International Transfers

Your information may be processed in the United States or other jurisdictions where our service providers operate. Where required, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards.

Children

Our Services are not intended for children under 16, and we do not knowingly collect personal data from them.

Contact

For questions or requests about your personal data, contact us at:
Email: info@patientzero.ooo
Operator: Laguna Bay LLC
1209 Mountain Road PL NE, STE R
Albuquerque, NM 87110
USA