Terms of service
Last updated: Februari 20, 2026
Overview
This website is operated by Patient Zero. Throughout the site, the terms “we”, “us” and “our” refer to Patient Zero. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”).
Eligibility
You must be at least 18 years old to use our Services or make purchases. By using this site, you confirm that you meet this requirement.
Products
All products are made to order (print-on-demand). We make every effort to display product details as accurately as possible, but colors and sizes may vary slightly depending on your device and production methods. We reserve the right to limit or refuse any order.
Pricing and Payment
Prices are shown in your chosen currency at checkout. We reserve the right to change prices without notice. Payments are processed securely by third-party providers such as Shopify Payments or PayPal. We do not store your payment details.
Shipping and Delivery
Processing and delivery times vary by location. Shipping details, rates, and estimated timelines are available in our Shipping Policy. International customers are responsible for customs duties and import fees.
Returns and Refunds
Because our products are made to order, we only accept returns and issue refunds for defective, damaged, or wrongfully sent items. For details, please see our Return and Refund Policy.
Intellectual Property
All content on this site, including text, graphics, designs, and logos, is owned by Patient Zero or licensed to us. You may not use, copy, or reproduce our content without prior written consent.
User Content
If you submit reviews or other content, you grant us a non-exclusive, royalty-free license to use, publish, and display that content. You agree not to post unlawful, offensive, or infringing material.
Prohibited Uses
You may not use the site or Services to: violate laws, infringe intellectual property rights, distribute harmful content, or interfere with site functionality or security.
Limitation of Liability
Our Services and products are provided “as is”. To the fullest extent permitted by law, we disclaim liability for indirect, incidental, or consequential damages. Our total liability shall not exceed the purchase price paid for the product in question.
Indemnification
You agree to indemnify and hold Patient Zero harmless from any claims, damages, or expenses arising from your use of the Services or breach of these Terms.
Governing Law
These Terms are governed by the laws of the State of New Mexico, United States, without regard to conflict-of-law principles. If you are a consumer in the EU or UK, you may also be entitled to protections under your local laws.
Changes
We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Services constitutes acceptance of the updated Terms.
Contact
Questions about the Terms should be sent to:
Email: info@patientzero.ooo
Operator: Laguna Bay LLC
1209 Mountain Road PL NE, STE R
Albuquerque, NM 87110
USA