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CATS KNOW

Regular price $18.00 USD
Regular price Sale price $18.00 USD
Sale Sold out
Shipping calculated at checkout.

DETAILS

Mug for your morning dose of clarity. White ceramic with a glossy finish, a dishwasher-safe print, and a handle that actually fits your hand.

- Capacity 11oz (0.33 l)
- Height 3.8" (9.6 cm), diameter 3.2" (8 cm)
- 100% ceramic with a glossy finish
- C-shaped easy-grip handle
- Microwave and dishwasher safe
- Lead and BPA-free

Care: dishwasher safe, or wash by hand with warm water and dish soap. Microwave safe for heating drinks. Avoid sudden temperature changes.

Conformity rights: Two year statutory rights under Directive EU 2019/771

EU representative: HONSON VENTURES LIMITED, gpsr@honsonventures.com, 3 Gnaftis House, Flat 102, Mesa Geitonia 4003, Limassol, Cyprus

SHIPPING

Flat (Earth) Rate: $6
Free Shipping: Orders of $99 or more

Every item is made to order and ships within 2–7 business days.
Estimated delivery after dispatch:
United States: 3–7 business days
Europe: 5–15 business days
Rest of world: 10–30 business days

Orders may ship in separate packages. International customers are responsible for customs and import fees.

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RETURNS

Non-returnable items
All our products are made to order (print-on-demand). This means we cannot accept returns or exchanges for wrong size, wrong color or change of mind. Please check the size chart or product details carefully before ordering.
Under EU law, custom-made goods are exempt from the standard 14-day right of withdrawal (Directive 2011/83/EU, Article 16(c)).

Exceptions
We will replace or refund items that are:

  • Defective or damaged on arrival
  • Incorrectly printed or sent in error

Sale items and gift cards are non-returnable unless defective.

Damages and issues
Please inspect your order on arrival and contact us at info@patientzero.ooo if you receive a defective, damaged or incorrect item, so we can make it right.

Return timeframe
Please report defective, damaged or incorrect items within 14 days after delivery so we can resolve them quickly. This does not affect your statutory rights.

Return process
To start a return, email info@patientzero.ooo with your order number and a photo of the issue. If approved, we will send a prepaid return label and instructions, so returns for defective, damaged or incorrect items are free of charge. Items sent back without prior approval will not be accepted.

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